Those familiar with software development should know the Waterfall software development methodology very well. For those who don’t, it’s basically this: 1. Perform discovery/gather requirements 2. Build out the solution based on the requirements provided 3. Perform User Acceptance Testing (UAT) 4. Correct issues found during testing and resubmit for UAT 5. Repeat steps 3 and 4 as necessary 6. When the solution is accepted, prepare to move it into Production and do so 7. Support as necessary post-Production deployment
As a rule, we try to stay close to this approach when working through customer engagements, and regardless of the product we’re implementing it usually works very well. Continue reading →
I’ve heard many comments from individuals summing up their ‘NEXUS ECM Experience’ over the past week following the show’s November 2nd close. From my perspective, the tweets and blogs captured the momentum and attendance at the show was greater than last year. I think this is because the quality and value of the show in general was up. Attendees this year definitely had an agenda, and most were actively seeking solutions, as compared to years passed. The companies that will be on top when the economy turns will be those who have a strong ECM foundation for business processes. It was encouraging to see the excitement and drive to get back to work and start retooling for a more efficient future. If you missed out this year, make sure to register for Nexus 2010 and lock in the reduced rate of $195! Use code NEXUS10SPL
As of August 3, 2009, worldwide technical support via telephone for all versions of Kofax’s VRS has been convert to a pay-per-incident (PPI) system. Fujitsu offers a toll-free technical assistance support line for all Fujitsu scanners and software during the warranty period. The scanner warranty includes phone support for Kofax VRS products provided with the purchase of Fujitsu Scanners. Contact ImageSource for Fujitsu Scanners with VRS and post sales support.