ILINX Content Store Upgrade in Less Than 5 Minutes!

Pressed for time I just watched one of our system engineers upgrade a production ILINX Content Store in less than 5 minutes. An amazing feat for an Enterprise Content Management System!

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The Nexus Scoop

It’s been a while since I posted anything new to the ECM support blog.  If you want to know why, see Brandon’s post from a while back- Support: A Day in the Life Of.  I feel his pain!  But there have been some exciting things happening here and you should know about them.

First of all, I got the low-down on Nexus ’11 the other day!  It seems that the goal is to make every year bigger and better then the next.  This year there are some very well-known and engaging speakers (such as Dr. James Brown), break-out sessions held by ECM professionals, deep dives with ECM field specific experts and of course the after-hours social events.  If you have not been to Nexus, you need to register for this event.  If you sign up early, you get a pricing discount!  Tell us if you want to attend!  (The best way to get a hold of us is put in a support ticket and in the description put that you are interested in Nexus.)

On the software front, I have been busy working with development teams on ILINX® products!  Content Store specifically has been really taking off and there are new improvements being added all the time!  The whole goal of ILINX is to provide a simple user experience, while providing a powerful administration interface, all though thin-client technology.  The ILINX Products Suite has everything covered – conversion, workflow, storage and integration.  Tell us if you want a demo – we have great people that know their stuff in the world of Content Management that would love to work with you to see if ILINX is right for you!

Last but not least, I want to thank all the reader’s outside of Washington State.  Thank you for finally sending us some warmer weather – it took ‘til August but summer is finally here as well!  As always, any questions or comments, please call or email me and we will give you an answer!

Mike Peterson
Support Engineer
ImageSource, Inc

Nexus 2010

I recently attended the Technology conference put on by my company. Nexus®, as it is dubbed, is where we try to bring in all the local and national minds in our ECM space together. On the vendor side we had both hardware and software manufacturers represented. On the standards side we had credits offered for PMI, ARMA, AHIMA, and IAPP just by attending. There was pre-conference training on  Oracle I/PM11g, a risk management course, and an AIIM ECMp course. For the user community we had attendees from Fortune 50 companies  down to small government agencies and everything in between. Sounds great right? It was.

As with any conference, you have to make it to the break out session that relate to you, and make connections with people that you can relate to. The latter was easy of course, we are all living and breathing the ECM world. Even if your content is different, the pain points are nearly always the same. It’s great to connect with others and find out their resolutions to similar issues, their approach to common problems, and to hear their success stories. Besides giving a presentation on our product ILINX® Integrate (something I have blogged about in the past), I also attended sessions on advanced document capture, ILINX Content Store, Oracle I/PM, and sessions on project management.

The breakout sessions had real value for me. Continue reading

ILINX Content Store Rocks

ImageSource has created a new distributed Scan, Store, Retrieve imaging system called ILINX® Content Store. Content Store will be demonstrated at the upcoming Nexus® 2010 ECM Conference (Nov 4-5 in Bellevue, Washington http://www.nexusecm.com/index.htm).

ILINX Content Store provides the means to import images and universal documents that have been indexed and released into a folder from multiple scanning solutions. Documents can also be manually indexed into Content Store from its interface. The system is accessed via a web browser and uses Microsoft Windows Presentation Foundation as the user interface. This allows a modern functional interface into the system. Content Store can be accessed from MS Internet Explorer, Mozilla Firefox, and Google Chrome.

ILINX Content Store is perfect for small to large document storage needs. Imported documents are stored within a database making backup, security, and scalability straightforward.

I’ll take you on a quick tour of the product. We’ve wired up ILINX Capture, an advanced distributed capture solution to scan a document into ILINX Content Store. Advanced versions of Content Store will also provide simple direct scanning mechanism.

First I log in to ILINX Capture using Internet Explorer in order to scan a document. ILINX Capture and ILINX Content Store are running off premises on a company web server so I can access them via the internet.

ILINX Capture Login

Next, I select a scan source and application, scan a document, and then Continue reading

Nexus 2009 Shows Promise for a Stronger Economy

I’ve heard many comments from individuals summing up their ‘NEXUS ECM Experience’ over the past week following the show’s November 2nd close.  From my perspective, the tweets and blogs captured the momentum and attendance at the show was greater than last year.  I think this is because the quality and value of the show in general was up.  Attendees this year definitely had an agenda, and most were actively seeking solutions, as compared to years passed.  The companies that will be on top when the economy turns will be those who have a strong ECM foundation for business processes.  It was encouraging to see the excitement and drive to get back to work and start retooling for a more efficient future.   If you missed out this year, make sure to register for Nexus 2010 and lock in the reduced rate of $195! Use code NEXUS10SPL

Leigh Woody
Program Manager
ImageSource, Inc.

Implementing Content Management Systems with Multiple Environments

A common recommendation we have when designing Enterprise Content Management systems is the use of multiple environments.  I am referring the use of Development, Test, and/or QA environments to complement a Production environment.  There are many advantages to deploying systems with multiple environments, and I would like to discuss the role of multiple environments and the advantages to implementing them for your ECM system.

Depending on the size and complexity of the solution different supporting environments are recommended.  For, example with a smaller departmental level solution with little or no custom development, it is common to only recommend one supporting environment used for development and testing.  Now let’s take another example where a customer has an enterprise level ECM system with custom development and a requirement for minimal system downtime.  The following is a common layout for this type of system:

  • Development Environment – Used for custom development and preparation for testing changes to the ECM system.  This environment is usually much smaller than the Production Environment and is commonly running on virtual servers/machines.
  • Test Environment – Used for end to end testing of changes to the system.  Changes are certified in this environment prior to moving to the QA or Production.  This environment is usually smaller than Production, but it is imperative that the functionality is consistent to ensure proper testing and certification of the changes.
  • Quality Assurance Environment – This environment serves a couple of purposes and it closely mirrors the architecture of the Production Environment.  Performance load testing and client acceptance are performed in this environment.  In some instances, this environment can also serve as a disaster recovery environment in the event of a Production outage.
  • Production Environment – Used for the ECM Production System.

This environment configuration is representative of a common layout for multiple environments, but depending on the organization and solution it can vary.  The ECM solution architects play a valuable role in recommending the optimal configuration.  At ImageSource, we have extensive knowledge and experience with ECM architecture and take a great deal of pride in designing the correct layout for the customer and the solution.
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Distributed Capture for the Enterprise

Distributed Capture (for Scanning and Indexing) has been gaining ground in the last several years.  Used to be that documents were sent to the basement where a dedicated scan operator “fed the dragon” by scanning hundreds if not thousands of documents a day.  This was known as “Centralized Capture”.  Problem was, how to relay the vital index information necessary for search and retrieval to the scan operator? Continue reading