How to fix an error when configuring Active Directory Federation Services

While recently working to deploy an Active Directory Federation Services (ADFS) instance on a Server 2012 system, I ran into an issue. When I tried to do the initial configuration of the ADFS service from the ADFS console, there was an error that said the Windows Internal Database (WID) could not be started. This WID service is required for the ADFS service to function. I have included the text from the error below, which is very simple to fix once you know the root cause. Continue reading

Workflow queue routing in ILINX® Capture 5

Let’s say you want to route a batch in the ILINX Capture workflow depending on the value of a certain index.  Maybe this is an AP solution and you want to route to a different queue based on document type.  Here is the simple way to do that:

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ILINX Capture and Content Store Configuration on separate ADFS server

When you install ILINX Content Store or ILINX Capture, generally it is assumed you install the ADFS (Active Directory Federation Services) authentication provider and the ILINX Application on the same server.  However, in the case that you are already using ADFS on another server for authentication, it is possible to use that separate instance of ADFS.

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Database Lookups Made Easy

Database lookups are easy with ILINX® Content Store.  Recently I configured a few and thought I would share some of the features.  I am assuming that you are somewhat familiar with database lookups in general, so this is not a step-by-step but just to point out some cool features.

Here is the application that we need a lookup for and we are going to base it off the SSN field.  We will need to click edit on the field and enable/configure the lookup

Fill in all the information to make the connection.  Continue reading

Slowing Down?

For those of you with Enterprise Content Management systems, you know that a lot (if not all) of your data is stored in a database.  A lot of times, performance issues are not a result of your Content Management system itself, rather your database is not tuned properly.

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Bits and Bytes – Backups!

Today’s topic is short and sweet – Backups!  Backups are worth their weight in gold to an administrator. Even though backups have never been put on a scale, we know they weigh a lot! In the world of Enterprise Content Management, backups have to be attacked from many different angles usually.  System registry, databases, filesystems and more have to be backed up and then integrated back together on a restore, which can be complicated to say the least.

But there is one ECM system that does not require complicated backup strategies: ILINX Content Store!  That’s right – all you do is configure database backups.  No registries—file system is completely optional and in the event of a recovery, a fast reinstall of the server software and a database reattach is all that is required.  Conveniently all the settings, data, and preferences are saved in the database.   Compare that backup strategy to other industry-leading ECM systems and you will see how simple it is.

Mike Peterson
Support Engineer
ImageSource, Inc.

The Nexus Scoop

It’s been a while since I posted anything new to the ECM support blog.  If you want to know why, see Brandon’s post from a while back- Support: A Day in the Life Of.  I feel his pain!  But there have been some exciting things happening here and you should know about them.

First of all, I got the low-down on Nexus ’11 the other day!  It seems that the goal is to make every year bigger and better then the next.  This year there are some very well-known and engaging speakers (such as Dr. James Brown), break-out sessions held by ECM professionals, deep dives with ECM field specific experts and of course the after-hours social events.  If you have not been to Nexus, you need to register for this event.  If you sign up early, you get a pricing discount!  Tell us if you want to attend!  (The best way to get a hold of us is put in a support ticket and in the description put that you are interested in Nexus.)

On the software front, I have been busy working with development teams on ILINX® products!  Content Store specifically has been really taking off and there are new improvements being added all the time!  The whole goal of ILINX is to provide a simple user experience, while providing a powerful administration interface, all though thin-client technology.  The ILINX Products Suite has everything covered – conversion, workflow, storage and integration.  Tell us if you want a demo – we have great people that know their stuff in the world of Content Management that would love to work with you to see if ILINX is right for you!

Last but not least, I want to thank all the reader’s outside of Washington State.  Thank you for finally sending us some warmer weather – it took ‘til August but summer is finally here as well!  As always, any questions or comments, please call or email me and we will give you an answer!

Mike Peterson
Support Engineer
ImageSource, Inc